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We're Sorry You're Going Through This –Claims Are Tough

Flood Nerds Claims Contacts

We're Here to Help.
Know That You’re in Our Thoughts as You Navigate This.

This page provides contact information for most major flood insurance underwriters, including phone numbers, emails, and links to file a claim. We’ve gathered these details to help make the claims process a little easier for you during this difficult situation.

During major flooding events, both our phones and the underwriters’ lines can become overwhelmed. It may be difficult to speak with someone immediately, but please know that we, along with our underwriters and adjusters, are working tirelessly to assist. Flooding is catastrophic, and many others are facing similar hardships. We truly appreciate your patience and want you to know that you are important to us. We’re committed to helping everyone as quickly as possible in these challenging circumstances.

NFIP / FEMA WYO Underwriters

Selective Flood

Start a claim

NFIP Claims:

  • Email: floodclaims@selective.com

  • Phone: (877) 348-0552

  • Fax: (877) 647-1798

Assurant Flood

Start a claim

NFIP Claims:

  • Submit an NFIP claim at assurantflood.com 

  • Email at reportfloodclaim@assurant.com 

  • Call us at 1-800-423-4403, option 3 for claims, then option 2 for new claim

  • Existing Claims: myfloodclaim@assurant.com

 

Wright Flood

Start a claim

NFIP Claims:

  • By text you can open a claim by texting the word claim to(727) 777-7066. Once the claim is filed you can text the word status to this same number for an update on claim payments on the way

  • Without a policy number: call the claims department at 1 (800) 725-9472 and provide the insured name and address and date of your flood loss.

NFIP Direct

Start a claim

 

  • Customer Service 1-800-638-6620

Private Flood Insurance Underwriters

Assurant Private Flood

  • Phone:  (800) 280-3309, Option 3

  • Fax: (866) 892-3066

Aon Edge

  • Email: aonedgeclaims@us.crawco.com

  • Phone: 844-640-2522

NCIP 

CAT Coverage

National Catastrophe Insurance Program 

  • Start a claim

  • Email: service@catcoverage.com

  • Phone: (801) 316-4228

Neptune

  • Email: support@neptuneflood.com

  • Phone: 727-202-4815

Palomar

  • Email: claims@plmr.com

  • Phone: 800-453-8610

Superior Flood  

  • Email: supeiorflood@pibadjusters.com

  • Phone: (877) 859-4400

TFIA 

The Flood Insurance Agency

  • Email: tfia@alacritysolutions.com

  • Phone: 866-979-9400

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