We're Sorry You're Going Through This –Claims Are Tough
We're Here to Help.
Know That You’re in Our Thoughts as You Navigate This.
This page provides contact information for most major flood insurance underwriters, including phone numbers, emails, and links to file a claim. We’ve gathered these details to help make the claims process a little easier for you during this difficult situation.
During major flooding events, both our phones and the underwriters’ lines can become overwhelmed. It may be difficult to speak with someone immediately, but please know that we, along with our underwriters and adjusters, are working tirelessly to assist. Flooding is catastrophic, and many others are facing similar hardships. We truly appreciate your patience and want you to know that you are important to us. We’re committed to helping everyone as quickly as possible in these challenging circumstances.
NFIP / FEMA WYO Underwriters
Selective Flood
NFIP Claims:
- Email: floodclaims@selective.com
- Phone: (877) 348-0552
- Fax: (877) 647-1798
Assurant Flood
NFIP Claims:
- Submit an NFIP claim at assurantflood.com
- Email at reportfloodclaim@assurant.com
- Call us at 1-800-423-4403, option 3 for claims, then option 2 for new claim
- Existing Claims: myfloodclaim@assurant.com
Assurant Flood
NFIP Claims:
- Submit an NFIP claim at assurantflood.com
- Email at reportfloodclaim@assurant.com
- Call us at 1-800-423-4403, option 3 for claims, then option 2 for new claim
- Existing Claims: myfloodclaim@assurant.com
Wright Flood
NFIP Claims:
- By text you can open a claim by texting the word claim to(727) 777-7066. Once the claim is filed you can text the word status to this same number for an update on claim payments on the way
Without a policy number: call the claims department at 1 (800) 725-9472 and provide the insured name and address and date of your flood loss.
Private Flood Insurance Underwriters
Assurant Private Flood
- Phone: (800) 280-3309, Option 3
- Fax: (866) 892-3066
MSI
Claims phone number: 866-401-8110
There is no email listed for claim reporting,
reThought Insurance Corporation
- Email: flood@rethoughtflood.com, CC: inbox@Hauschco.com
Superior Flood
- Email: supeiorflood@pibadjusters.com
- Phone: (877) 859-4400
TFIA
Policy number beginning with 23 or 24:
Vanguard
888-601-3200
claims@vanguardclaims.com
Email should include insured name, policy number, and contact phone number.- All other policy numbers:
Alacrity Solutions
866-979-9400
TFIA@alacritysolutions.com
Email should include insured name, policy number, and contact phone number.